Privacy Policy
Privacy Policy
Last updated:10/11/2025
Effective for: amrayana.com (the “Website”)
By: Amrayana Foods / Amrayana (the “Company”, “we”, “our”, “us”)
1. Introduction
Welcome to our Website. At Amrayana, we respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website and interact with our services.
By accessing or using our Website, you agree to the collection and use of information in accordance with this policy. If you do not agree with the policy, please do not use our Website or services.
2. What information we collect
We may collect information that identifies, relates to, describes, or is capable of being associated with you (“Personal Data”) and other information (“Non-Personal Data”). Specifically:
a. Personal Data
• Name, email address, telephone number, postal address (for shipping and contact)
• Payment information (card details, billing address)
• Account-login credentials (if you create an account)
• Order details (what you buy, quantity, date)
• Communications you send us (via contact form, email, phone)
b. Non-Personal Data
• Browser type and version, time and date of access, pages visited, IP address (in anonymised or pseudonymised form)
• Device identifiers, operating system version, referral source, cookie and tracking data
• Aggregated usage data (for example, which products are popular)
3. How we use your information
We process your data for the following purposes:
• To provide, operate, and maintain our Website and e-commerce services (process orders, deliver products)
• To manage your account and verify your identity
• To communicate with you (order confirmations, shipping updates, customer support)
• To improve and personalise your experience (recommendations, product suggestions)
• To send you marketing communications (if you opt-in) such as newsletters, promotional offers, updates
• To conduct analytics and research to understand how users interact with our Website
• To detect, prevent and respond to fraud, misuse, and comply with legal obligations
4. Legal basis for processing
If and to the extent applicable under relevant laws (such as GDPR, Indian data protection principles), we process your personal data because:
• You have given consent (for example, to receive promotional emails)
• Processing is necessary to fulfil a contract (e.g., order processing)
• Processing is necessary for our legitimate interests (such as analytics, fraud prevention), provided your rights and interests are respected
• We are required to comply with legal obligations
5. Cookies and tracking technologies
We use cookies, web beacons, and similar technologies to collect and track information and improve our Website. Cookies may be used for:
• Essential functionality (shopping cart, secure login)
• Performance and analytics (understanding site usage)
• Marketing and advertising (targeted offers, retargeting)
You can choose to refuse cookies via your browser settings, but this may impact your ability to use some features of the Website.
6. Disclosure of your information
We may share your data in the following circumstances:
• With our service providers who help us operate the Website (payment gateways, shipping/logistics, IT infrastructure)
• In connection with a business transaction (merger, sale, acquisition)
• To comply with law, regulation, court order or governmental request
• To protect our rights, property, safety of users or others
We will not sell your personal data to third parties for their independent marketing purposes.
7. International transfers
If we transfer your personal data to other countries (for instance, if service providers are located abroad), we will take steps to ensure appropriate safeguards (for example, contractual agreements, data encryption).
8. Data retention
We will retain your personal data only for as long as necessary for the purposes set out in this policy, or as required by law (whichever is longer). Upon expiry of that period, we will securely delete or anonymise your data.
9. Your rights
Depending on your jurisdiction, you may have certain rights regarding your personal data, such as:
• The right to access a copy of your data
• The right to correct inaccurate or incomplete personal data
• The right to delete your personal data (“right to be forgotten”)
• The right to restrict or object to processing
• The right to withdraw consent (where processing is based on consent)
• The right to data portability
To exercise any of these rights, please contact us via the details below. We will respond within a reasonable timeframe.
10. Security
We employ technical and organisational measures to protect your personal data (encryption, firewalls, secure servers). However, no online method of transmission or storage is completely secure. We cannot guarantee absolute security.
11. Children’s privacy
Our Website is not intended for children under the age of 18. We do not knowingly collect personal data from children. If you believe we have collected such data, please contact us and we will delete it.
12. Changes to this Privacy Policy
We may update this policy from time to time. We will notify you of any changes by revising the “Last updated” date. Your continued use of the Website after changes constitutes your acknowledgement of the policy.
13. Contact us
If you have questions or requests regarding this Privacy Policy, you may contact us at:
Email: amrayanafoods@gmail.com
Phone: +91 8109011107
Address: Bhopal, Madhya Pradesh, India